Legal notice

Merchant Information

 

  • Merchant: Japan Documented

  • Head of Operations: Takumi Noguchi

  • Address: JDOC, Inc., 6-18-22 Mukodaicho, Nishitokyo-shi, Tokyo 188-0013, Japan

  • Phone Number: +81 3 5050 4466

  • Email: support@j-doc.jp

 

Transaction Details

 

  • Sales Price: The price of each product is listed on its respective product page.

  • Additional Fees: Additional fees may include shipping costs, customs duties, and taxes, which will be calculated and displayed at checkout.

  • Payment Methods and Timing: We accept payment via credit card and other methods available at checkout. Payment is processed at the time the order is placed.

  • Product Delivery Time: Orders are typically processed within 1-3 business days. Delivery times vary by destination, with international shipping estimated to take approximately two weeks.

  • Delivery Method: Products are delivered via international shipping carriers, primarily Japan Post.

  • Returns, Defective Products, and Cancellations: Please refer to our Refund Policy and Terms of Service for details on returns, exchanges, and cancellations.

  • Return Period: Please refer to our Refund Policy for the specific return period.

  • Refund Policy: For detailed information on our refund policy, please click on the Refund Policy link at the bottom of our website.